Wallet Services General Terms and Conditions

1. Wallet Service Description

The Infin8ty digital wallet service allows you to store, manage, and transact with various digital assets including cryptocurrencies and fiat currencies. The wallet provides secure storage and transaction capabilities.

2. Account Setup and Verification

To use our wallet services, you must complete our Know Your Customer (KYC) verification process. This includes providing valid identification documents and proof of address as required by applicable regulations.

3. Wallet Security

You are responsible for maintaining the security of your wallet credentials, including passwords, PINs, and two-factor authentication devices. We recommend using strong, unique passwords and enabling all available security features.

4. Supported Assets

Our wallet supports various digital assets as listed on our platform. We reserve the right to add or remove support for specific assets at any time. You will be notified of significant changes to supported assets.

5. Transaction Limits

Transaction limits may apply based on your account verification level and regulatory requirements. These limits are designed to ensure compliance and security. You can view your current limits in your account dashboard.

6. Fees and Charges

Wallet services may be subject to various fees including transaction fees, withdrawal fees, and account maintenance fees. All applicable fees are clearly disclosed before you complete any transaction.

7. Transaction Processing

Transactions are processed based on network conditions and may take varying amounts of time to complete. We are not responsible for delays caused by network congestion or blockchain issues.

8. Risk Disclosure

Digital asset transactions involve inherent risks including price volatility, regulatory changes, and technical risks. You should only invest what you can afford to lose and understand the risks involved.

9. Prohibited Activities

You may not use the wallet service for illegal activities, money laundering, terrorist financing, or any activities prohibited by applicable laws and regulations.

10. Service Availability

While we strive to maintain continuous service availability, the wallet service may be temporarily unavailable for maintenance, updates, or due to technical issues beyond our control.

11. Customer Support

We provide customer support for wallet-related issues through our designated support channels. Response times may vary based on the complexity of the issue and current support volume.

12. Dispute Resolution

Any disputes arising from wallet services will be resolved through our standard dispute resolution process, which may include mediation, arbitration, or legal proceedings as appropriate.